Customer Service Representative
5 days ago
Are you looking for a new challenge in a dynamic customer services environment? Do you have experience in customer account management or customer services? Would you like to work for a business that rewards its people with a quarterly bonus, full training, and personal development?
We are working exclusively with a fantastic organisation with offices in Scarborough and Bridlington, who put their people at the heart of everything they do. A business that supports its customers with an exceptional customer services team who work brilliantly together as well as independently.
This is a brilliant opportunity to work for a growing family-run business where you can be part of their future growth strategy.
Key Responsibilities
- You will be the main point of contact for calls coming into the customer services team.
- Dealing with enquiries from customers over the phone and via email.
- Accurately updating customer details on the in-house system, logging all information.
- Supporting customers to find resolutions to their enquiries.
- Speaking to new and existing customers on various matters.
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