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Technical Service Desk Analyst

2 months ago

Winchester, Hampshire, United Kingdom Spectrum IT Recruitment Full time
Job Overview

We are seeking a skilled IT Support Specialist to join our team at Spectrum IT Recruitment. As a Technical Service Desk Analyst, you will be responsible for providing top-notch technical support to our internal users.

This is an exciting opportunity to join a fast-paced and dynamic organization that is undergoing significant growth and digital transformation. Our IT Support team is expanding, and we are looking for a skilled professional to handle issues across both 1st and 2nd lines.

The ideal candidate will have a strong background in IT support, with experience in Active Directory, Windows Server, Windows 10, and Office 365 support. Azure knowledge is a plus, but not required.

We offer a competitive salary, excellent company culture, and opportunities for progression and training. If you are a motivated and customer-focused individual who is passionate about delivering exceptional technical support, we encourage you to apply.

Key Responsibilities:

  • Provide technical support to internal users via phone, email, and in-person
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with other teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and best practices

Requirements:

  • Active Directory experience
  • Windows Server experience
  • Windows 10 experience
  • Office 365 support experience
  • Azure knowledge (desired)

What We Offer:

  • Competitive salary
  • Excellent company culture
  • Opportunities for progression and training