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Assistant Store Manager
2 months ago
We're a purpose-driven brand that's passionate about the ocean and committed to making a positive impact. As a Retail Assistant Manager at Finisterre, you'll play a key role in helping us achieve our goals and grow our community of like-minded individuals.
The RoleWe're seeking an experienced Retail Assistant Manager to join our team at our Exeter store. As a key member of our retail leadership team, you'll be responsible for assisting the Store Manager in the day-to-day running of the store, driving sales growth, and delivering exceptional customer experiences.
Key Responsibilities- Customer Experience
- Develop and implement strategies to drive customer engagement and loyalty
- Train and coach store teams to deliver exceptional customer service
- Stay up-to-date with seasonal product ranges and ensure store teams have adequate product knowledge training
- Build strong relationships with local community groups and partners
- Work with the marketing team to deliver successful in-store events
- Commercial
- Contribute to the development and implementation of commercial strategies to drive sales growth
- Review and analyze sales data to identify opportunities for improvement
- Work with the merchandising team to optimize stock levels and drive sales
- Stay up-to-date with company-wide initiatives and strategies
- Operations
- Assist the Store Manager in ensuring the store is staffed efficiently and effectively
- Train and coach store teams on all stock handling processes and procedures
- Ensure store teams have adequate training on all retail operations and are up-to-date with company policies
- Support the Store Manager in maintaining high standards of visual merchandising and store presentation
- Assist with managing the health and safety of the store
- People
- Represent Finisterre and champion our brand values and mission
- Ensure store teams have adequate training and development opportunities
- Maintain open and positive relationships with the Store Manager and other department teams
- Assist with recruiting and selecting the best candidates for the store team
- Proven experience in a retail leadership role, preferably in a premium apparel brand
- Strong commercial awareness and experience of working towards KPIs
- Excellent communication and interpersonal skills
- Ability to work collaboratively as part of a team
- Passion for the ocean and commitment to Finisterre's brand values and mission
We're proud to offer a competitive salary of £26,500, plus a range of benefits, including a discretionary bonus scheme, pension scheme, and 25 days holiday per year. We're committed to investing in our people and providing opportunities for growth and development.
As a member of our team, you'll have access to a range of perks, including product discounts, life assurance, and access to wellbeing programs. We're a B Corp certified brand, and we're passionate about making a positive impact on the world.