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Credit Controller

2 months ago


Leeds, Leeds, United Kingdom Turner & Townsend Full time

Job Title: Credit Controller

Job Summary:

We are seeking a skilled Credit Controller to join our team at Turner & Townsend. As a Credit Controller, you will be responsible for ensuring that debts are paid to terms, meeting cash and debtor day targets, and maintaining accurate records of all chasing activity.

Key Responsibilities:

  • Chase overdue invoices by telephone and email within agreed timescales
  • Maintain accurate records of all chasing activity applying process at all times
  • Communicate regularly with senior personnel to ensure all relevant debts are managed as necessary
  • Identify changes in payment patterns and propose action to avert indebtedness
  • Handle disputed invoices and support negotiation to bring payment within terms
  • Provide accurate advice on queries
  • Identify client issues impacting prompt payment. Understand a client's billing and payment process cycle and propose and drive resolutions
  • Operate with and manage invoicing on client portals
  • Respond promptly and completely to both client and internal enquiries
  • Undertake account reconciliations as required
  • Support and deliver all company policies, procedures and corporate governance
  • Support cash postings and reconciliations
  • Manage credit note requirements
  • Enforce client contracts & mitigations when applicable
  • Provide ad-hoc reporting and other activity as required from time to time

Requirements:

  • Able to demonstrate experience of working in a professional, busy and demanding environment
  • Always deliver quality outputs
  • Good understanding of credit control policies, procedures, sales ledger credit management
  • Experience of credit control management systems
  • Possess a good understanding of Excel and Word
  • Experience of dealing with clients at all levels and senior internal personnel to manage client accounts
  • Ability to manage & prioritise an extensive caseload

About Us:

Turner & Townsend is a global company that delivers ambitious and highly technical projects in over 130 countries worldwide. We are passionate about making a difference and delivering better outcomes for our clients. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture.

What We Offer:

We provide a great place to work, where each person has the opportunity and voice to affect change. We promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.