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Team Member

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Group Full time
About the Role

We are seeking a highly motivated and customer-focused Team Member to join our dynamic team at SSP Group. As a Team Member, you will be the face of our brand, providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.

Key Responsibilities
  • Engage with customers and provide an outstanding customer experience, ensuring their needs are met and exceeded.
  • Collaborate with team members to ensure smooth and efficient operations, maintaining a high level of productivity and quality.
  • Ensure a clean, safe, and welcoming environment, adhering to health and safety standards and company policies.
  • Bring the SSP values to life, embodying our commitment to excellence, innovation, and teamwork.
Why Join SSP Group?

At SSP Group, we offer a range of benefits and opportunities for growth and development, including:

  • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
  • Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
  • 75% discount on your meal while on shift.
  • Friends and Family App: 20% discount across our Catering, Whistlestop, and Urban Express units. T&C apply.
  • Continuous Growth: Access award-winning training, apprenticeships, and development programs to enhance your skills and advance your career.
  • App: From shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
  • Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
  • Culture: We value diversity and inclusion at SSP Group and have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity, and Disability.
  • Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
  • Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, and more.

Feel like you could belong at SSP Group? Apply now and start the best part of your journey as a Team Member.