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Retail Sales Associate

2 months ago

Northampton, Northamptonshire, United Kingdom University of Northampton Students' Union Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant at the University of Northampton Students' Union. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our retail operations.

Key Responsibilities:

  • Customer Service: Provide excellent customer service to all customers, ensuring that they receive a safe and enjoyable experience in our stores.
  • Stock Management: Ensure that all stock handling and cash handling procedures are implemented accurately and in a timely manner.
  • Store Maintenance: Maintain the cleanliness and organization of our stores, including the front of house areas, to meet the highest standards.
  • Operations: Operate to the organization's standard opening and closing procedures, ensuring that all tasks are completed efficiently and effectively.
  • Merchandising and Marketing: Assist with merchandising tasks, marketing, point of sale, and promotional activities to drive sales and engagement.
  • Training and Development: Assist with the training and development of new staff members, where necessary, to ensure that they have the skills and knowledge required to succeed in their roles.

Requirements:

  • Excellent Communication Skills: Ability to communicate effectively with customers, colleagues, and management.
  • Product Knowledge: Ability to maintain a high level of product knowledge and provide expert advice to customers.
  • Teamwork: Ability to work collaboratively as part of a team to achieve common goals.
  • Adaptability: Ability to adapt to changing situations and priorities in a fast-paced retail environment.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and development within the organization.
  • Supportive Team Environment: A supportive and inclusive team environment that values diversity and promotes a positive work-life balance.