HGV Class 2 Operator

3 weeks ago

Aylesbury, Buckinghamshire, United Kingdom LWC Drinks Full time
Position Overview
HGV Class 2 Operator

Reporting To:
Transport Supervisor

Location:
LWC Aylesbury Depot

Role Summary
As a Class 2 Operator, you will be responsible for the timely and safe delivery of products to our valued clients within a designated region. You will ensure the maintenance and cleanliness of your assigned vehicle while upholding exceptional customer service standards. A delivery assistant will accompany you in this role.

Key Responsibilities
1. Conduct daily vehicle inspections and perform basic maintenance to ensure operational readiness.
2. Report any defects encountered during your shift and ensure that relevant documentation is submitted to the distribution supervisor.
3. Verify daily delivery schedules against prepared orders, ensuring that the vehicle is loaded securely.
4. Complete delivery documentation, manage return sheets, and handle payment collections as necessary.
5. Fulfill special customer requests by picking up and delivering items as specified in the delivery documentation.
6. Maintain confidentiality regarding customer information and operational details to ensure trust and security.
7. Plan delivery routes effectively by reviewing schedules and customer requests.
8. Communicate proactively with customers regarding any delivery delays, stock shortages, or issues that may arise.
9. Ensure the return of all empty containers and gas bottles, storing them appropriately in the designated area.
10. Adhere to health and safety regulations at all times.
11. Collaborate effectively with various departments within the organization.
12. Assist in warehouse operations when required.
13. Present yourself in the official LWC Drinks uniform, maintaining a professional appearance at all times.

Qualifications and Skills
- Strong understanding of safe driving practices and habits
- Valid driving license appropriate for the vehicle type
- Excellent communication abilities
- Outstanding customer service skills

LWC Drinks Ltd is a leading supplier of bar and sundry products to licensed establishments. We pride ourselves on being more than just a distributor; we are the fastest-growing privately-owned beverage company in the UK, recognized for our commitment to customer service excellence. With a workforce of over 1,500 employees across 18 depots nationwide, we are dedicated to providing top-tier service and support to our clients.

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