Dental Receptionist

2 days ago


Carlisle, Cumbria, United Kingdom Bupa Dental Care Full time
About the Role

We are seeking an experienced and professional Receptionist to join our team at Bupa Dental Care Whitehaven. This is a 6-month fixed-term role that requires a candidate who is comfortable working alone and is able to open and close the practice.

Key Responsibilities
  • Meet and greet patients, providing a positive first impression and patient journey
  • Book and amend appointments, answer phone calls, and update patient records
  • Coordinate care packages for patients provided by clinicians
  • Confidently promote and upsell Bupa Dental Care products and services
  • Provide excellent customer service face-to-face, over the phone, and via email
  • Support the Practice Manager and clinical team with the smooth running of the practice
  • Handle payments and access sensitive information while maintaining patient confidentiality
Requirements
  • Ability to be positive and professional in a fast-paced environment
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication skills and proficiency with Microsoft Word and Outlook
  • Previous experience promoting company products and services
  • Preferred experience with Dentally
What We Offer
  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, a comprehensive health and wellbeing program
  • Discounted dental insurance and other health and wellbeing benefits
  • Opportunities for career development and growth within Bupa Dental Care

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