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Linen Porter

2 months ago


Bournemouth, Bournemouth, United Kingdom Harbour Hotels Full time
Main Duties

As a key member of our Housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and hygiene throughout our hotel. Your duties will include:

  • Undertaking all linen porterage duties, including sorting, counting, and recording soiled item numbers, examining laundered items to ensure cleanliness, and storing laundered linen on shelves after verifying numbers and types.
  • Changing and replenishing bed linen, towels, and guest amenities in line with our hotel's guidelines.
  • Carrying out periodic inventories of linen and ensuring accurate records are kept.
  • Receiving, sorting, and checking the condition of all linen and towels, recording all outgoing and incoming linen and towels from the laundry before storing or issuing.
Additional Responsibilities

In addition to your core duties, you will also be responsible for:

  • Hoovering corridors to ensure they are clean and tidy.
  • Cleaning guest bedrooms and bathrooms to our hotel's high standards.
  • Undertaking regular deep cleaning tasks to maintain the cleanliness and hygiene of our hotel.
  • Working flexible hours in accordance with the departmental rota.
  • Assisting in the training of new team members when required.
  • Working with colleagues to achieve team goals and increase the productivity of the department.
  • Reporting daily maintenance problems and following the correct process.
  • Communicating feedback to the Housekeeping supervisors or managers as necessary.
  • Ensuring all equipment is in a safe condition and reporting any defects.
  • Working with discretion and maintaining confidentiality.
  • Attending any meetings, training courses, and personal development reviews as required.
  • Being clean, smart, and presentable and wearing the correct uniform while on duty.
  • Adhering to the correct use and storage of all chemicals, materials, and equipment in accordance with COSHH regulations.
  • Adhering to Health & Safety and Fire regulations.
  • Carrying out any other duties and showing flexibility in hours commensurate with the grade of the post as reasonably requested by the management team.