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Business Support Specialist

2 months ago

Taunton, Somerset, United Kingdom The Focus Training Group Full time
Job Summary

We are seeking a highly motivated and organized Business Support Specialist to join our team at The Focus Training Group. As a Business Support Specialist, you will play a vital role in providing exceptional customer service and administrative support to our clients.

Key Responsibilities
  • Provide timely and effective customer service to clients via phone, email, and in-person
  • Assist with administrative tasks such as data entry, filing, and record-keeping
  • Process renewal instructions and mid-term changes to insurance policies
  • Deal with questions and queries from clients and insurers
  • Keep business records up to date and accurate
  • Correspond with clients in a compliant and timely manner
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and knowledge of Microsoft Office
  • High school diploma or equivalent required; degree preferred
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.