Automotive Service Advisor

22 hours ago


Fareham, Hampshire, United Kingdom Jago Consultants Full time
Service Advisor Job Description

Our client, a reputable dealership in the Fareham Area, is seeking an experienced Service Advisor to join their team. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring a seamless experience for clients, and working closely with the service team to deliver high-quality results.

Key Responsibilities:
  • Provide excellent customer service, responding to client inquiries and resolving issues in a timely and professional manner.
  • Work closely with the service team to ensure efficient and effective service delivery, meeting or exceeding customer expectations.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences to deliver personalized service.
  • Stay up-to-date with industry developments, product knowledge, and technical skills to provide expert advice and guidance to clients.
  • Collaborate with colleagues to achieve team goals, promoting a positive and supportive work environment.
Benefits:
  • Rewarding loyalty with up to 33 days holiday per annum.
  • Access to a company platform offering colleagues hundreds of perks and discounts.
  • Discounts on new and used vehicle purchases, servicing, and repairs for colleagues and their families.
  • An extra paid day off each year for family/celebratory events.
  • A paid day off on your birthday.
  • Death in Service benefit of 4 x salary.
  • Workplace pension scheme with enhanced employer contributions.
  • Cycle to Work bike purchase scheme through salary exchange.
  • Comprehensive in-house training with our dedicated training department.


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