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Job Summary:
Talent Sure Recruitment Limited is seeking a highly skilled and qualified Insurance Handler to join our team. As an Insurance Handler, you will be responsible for handling client inquiries, processing adjustments, and providing excellent customer service.
Key Responsibilities:
- Client Communication: Handle client inquiries via phone, email, or in-person, providing clear and concise information about their policies and coverage.
- Policy Adjustments: Process adjustments to client policies, including changes to vehicle information, addresses, and payment queries.
- Claims Processing: Handle new claims, process payments, and communicate with clients regarding the status of their claims.
- Customer Service: Provide exceptional customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Team Collaboration: Work closely with the underwriting team to discuss changes and premiums, and collaborate with other departments to ensure seamless client service.
Requirements:
- Communication Skills: Excellent verbal and written communication skills, with the ability to communicate complex information to clients in a clear and concise manner.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and provide effective solutions.
- Time Management: Ability to work under pressure, manage multiple tasks, and meet deadlines.
- Training and Development: Willingness to undergo training and development to become a highly skilled and qualified Insurance Handler.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Training and Development: Opportunities for training and development to become a highly skilled and qualified Insurance Handler.
- Career Progression: Opportunities for career progression and advancement within the company.
