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Food Service Associate

2 months ago


Bristol, Bristol, United Kingdom adamas lux Full time

Job Title: Food Service Associate

Location: Bristol, United Kingdom

About the Role: Adamas Lux is seeking a personable and efficient Food Service Associate to enhance our team in Bristol. In this position, you will deliver outstanding service to our patrons, ensuring a delightful dining experience. Your responsibilities will include taking orders, serving meals and beverages, and fostering a welcoming environment in our establishment.

Key Responsibilities:

  • Welcome and seat patrons in a friendly and professional manner, providing menus and detailing daily specials.
  • Accurately take and record food and drink orders using the point-of-sale system.
  • Serve meals and beverages to patrons promptly and efficiently, ensuring all items are presented according to our standards.
  • Monitor tables to ensure patrons are satisfied with their meals and address any concerns or special requests.
  • Collaborate with kitchen and bar staff to ensure timely and accurate order preparation and delivery.
  • Handle customer inquiries, complaints, and requests with professionalism and courtesy.
  • Maintain cleanliness and organization of the dining area, including resetting tables and managing utensils.
  • Adhere to all health and safety regulations, including food handling and sanitation practices.
  • Assist with inventory management, including tracking supplies and reporting shortages to management.
  • Participate in team meetings and training sessions to stay updated on menu changes, service techniques, and company policies.

Qualifications:

  • Previous experience as a food service associate or in a customer service role is preferred but not required.
  • Excellent communication and interpersonal skills, with a focus on providing outstanding customer service.
  • Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic proficiency in using point-of-sale systems and handling cash and credit transactions.
  • Strong organizational skills and attention to detail.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • A positive attitude, enthusiasm for the hospitality industry, and a commitment to delivering a high-quality dining experience.

What We Offer:

  • Competitive salary and tips.
  • Comprehensive training and development opportunities.
  • A supportive and collaborative work environment.
  • Opportunities for career growth and advancement within the company.
  • Employee discounts and other perks.
  • Health and wellness programs.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.