Customer Service Representative

3 weeks ago


Derby, Derby, United Kingdom Reed Full time

We are seeking a highly skilled and experienced Receptionist to join our team at Reed. As a key member of our office staff, you will be responsible for providing exceptional customer service and administrative support to our clients and colleagues.

Key Responsibilities:

  • Answering incoming calls and taking messages in a professional and courteous manner.
  • Greeting guests and offering refreshments in a welcoming and friendly environment.
  • Setting up meeting rooms and ensuring all necessary equipment is available.
  • Performing additional administrative tasks as needed, such as data entry and document preparation.
  • Supporting the setup of new offices and ensuring a smooth transition for our clients.
  • Handling post and general facilities support, including mail sorting and distribution.

Requirements:

  • Immediate availability and flexibility to work in a fast-paced office environment.
  • Strong customer service and telephone manner, with excellent communication skills both spoken and written.
  • Good administration and IT skills, with the ability to learn new software and systems quickly.
  • This role is ideal for someone looking for a longer-term opportunity with a reputable company like Reed.


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