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Retail Store Supervisor

2 months ago

Maidenhead, Windsor and Maidenhead, United Kingdom Superdrug Full time

Job Summary

We are seeking a highly motivated and experienced Assistant Retail Manager to join our team at Superdrug. As an Assistant Retail Manager, you will play a key role in leading our store team to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Customer Service: Provide exceptional customer service to our customers, ensuring they have a great shopping experience.
  • Team Leadership: Lead and motivate our store team to deliver high operational standards and results.
  • Sales and Profit Growth: Work with our Store Manager to identify and explore opportunities to grow sales, ensure optimum stock range and availability, and maintain strict cost and stock control.
  • Training and Development: Participate in our excellent in-house training schemes to develop your skills and knowledge.
  • Piercing Services: Have the opportunity to be trained in ear and nose piercing to support our fast-growing piercing business in store.

Requirements

  • Experience: Retail Supervisor/Assistant Management experience with a fast-moving high street retailer.
  • Knowledge: Understanding of retail Key Performance Indicators; sales, profit & loss and service.
  • Skills: Coaching and developing a team to deliver high operational standards and results, managing/supervising various team sizes, and willingness to carry out piercing services for our customers (training provided).

What We Offer

  • Competitive Pay and Benefits: Competitive pay and up to 33 days holiday, up to 30% discount for you and a nominated friend or family member, and a bonus of up to 25% of your salary.
  • Training and Development: Excellent training and internal progression opportunities.
  • Employee Benefits: Pension & Life assurance, Reward & recognition scheme and long service awards, and Employee assistance programme with Retail Trust.