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Performance Improvement Specialist

2 months ago


London, Greater London, United Kingdom Camden and Islington NHS Foundation Trust Full time
About the Role

We are seeking an experienced Development Consultant to join our team at Camden and Islington NHS Foundation Trust. As a key member of our Organizational Development (OD) team, you will play a critical role in driving cultural and behavioral changes that support performance improvement and innovation across the organization.

Key Responsibilities
  • Lead and enable the development of new methodologies and interventions to improve quality and operational performance.
  • Design and facilitate the implementation of change management programs to support cultural and organizational change.
  • Manage the design and implementation of OD interventions, including team and leadership development, workshops, action learning, seminars, and master classes.
  • Lead on the design, implementation, and oversight of the trust-wide talent management and succession planning program of work.
  • Manage and oversee the annual staff survey and quarterly staff friends and family test, developing engagement plans to promote the surveys and leading on the analysis and development of reports.
  • Develop and implement staff recognition events, initiatives, and activities to improve and maintain staff engagement.
  • Accountable for the effective planning and monitoring of funds assigned to OD initiatives.
  • Responsible for procurement, contract management, and quality assurance of commissioned OD services.
  • Manage the OD team, ensuring the delivery of high-quality OD interventions and excellent customer care.
Requirements
  • Proven experience in organizational development, change management, and performance improvement.
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.
  • Ability to analyze complex data and develop recommendations for improvement.
  • Strong business acumen, with the ability to understand and navigate complex organizational systems.