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Retail Sales Associate

2 months ago


Harrogate, North Yorkshire, United Kingdom Pandora AS Full time

About the Role

Pandora A/S is seeking a results-driven sales assistant to join our store team. As a sales assistant, you will be the link between our products and customers, influencing sales and excelling in customer service.

Key Responsibilities

  • Achieve and exceed individual and store sales targets by utilizing effective selling skills, focusing on up-selling, units per transaction, and average transaction value.
  • Build a strong bond between our brand and customers by answering queries, providing exemplary service, and adapting your approach to meet individual personalities, loves, and needs.
  • Learn and confidently share Pandora product knowledge to maximize sales and provide an unforgettable customer experience.
  • Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
  • Assist with product deliveries, unloading, and storing in the correct spaces in store.
  • Merchandise the store and maintain high shop floor standards, taking pride in your environment.
  • Operate the till system, handle financial transactions, including returns and exchanges.

Requirements

  • Build rapport and engage with people in a natural, open way.
  • A natural ability to see opportunities in achieving and over-achieving sales targets.
  • Ability to work well under pressure in a fast-paced, sales-driven atmosphere.

Benefits

  • A highly competitive hourly rate of pay.
  • Eligibility for the sales assistant bonus scheme.
  • A generous annual jewelry uniform allowance.
  • Access to our employee 'wear box', where you can self-select jewelry to wear each time you're working.
  • Access to our online benefits platform with plentiful retail, hospitality, and entertainment discounts.
  • Parties, incentives, and gifts throughout the year.