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Bilingual IT Support Consultant

2 months ago

West Wickham, Greater London, United Kingdom Language Matters Recruitment Consultants Ltd Full time

Company Overview: Language Matters Recruitment Consultants Ltd is seeking a dedicated Technical Support Consultant to enhance our client's international team.

Role Overview: We are looking for a professional with proficiency in both German and English to provide exceptional technical assistance to our client's German-speaking clientele.

Key Responsibilities:

  • Delivering product-related insights and technical assistance to customers.
  • Addressing inquiries from distributors, partners, resellers, subcontractors, and engineers.
  • Documenting interactions and information in the call management system.

Candidate Profile: This position is ideal for a bilingual individual with strong communication abilities and prior experience in a similar capacity, who enjoys troubleshooting and resolving issues.

Benefits: The organization provides excellent benefits, comprehensive training, and a clear path for career advancement.

Requirements:

  • Fluency in German and English (both written and spoken).
  • Prior experience in IT support services, helpdesk, technical support, or customer service, preferably within a software support context.
  • Solid understanding of Microsoft operating systems.
  • Exceptional communication skills.

We encourage interested candidates to submit their CVs in English and in Word format for consideration.