Healthcare Support Worker

1 month ago

Leicester, Leicester, United Kingdom NHS Blood and Transplant Full time

About NHS Blood and Transplant

We collect over 7 million blood donations every year, providing vital blood and blood products that help to save and improve the lives of thousands of people every year.

Job Summary

We are seeking a skilled and compassionate Healthcare Assistant to join our team at NHS Blood and Transplant. As a Healthcare Assistant, you will play a vital role in ensuring the safe and efficient collection of blood donations from donors.

Main Responsibilities

  • Participate in training to learn how to insert a needle into a donor's arm to achieve a blood donation unit.
  • Provide exceptional care and support to donors throughout their donation journey.
  • Ensure accurate and timely recording of donor information and documentation.
  • Build relationships with donors to encourage repeat donations and deliver an exceptional customer experience.
  • Ensure the safe handling and management of blood products, needles, and equipment.

About You

We are looking for someone with experience of dealing with the public, delivering quality customer service, and being willing to learn new technology skills. You will also need to have a good standard of numeracy and literacy, and be willing to undertake development and training to upskill yourself.

What We Offer

We offer a competitive salary, excellent training and development opportunities, and a supportive and inclusive work environment. You will also have the opportunity to work variable hours and days, including evenings, weekends, and bank holidays, with appropriate notice of the rota.

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