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Customer Loyalty and Sales Specialist

3 months ago


Rochdale, Rochdale, United Kingdom The Recruitment Co. Full time

Exciting Career Opportunity


We are seeking a driven and enthusiastic professional to enhance our Consumer Sales division. This position focuses on retaining and expanding our customer portfolio by managing incoming inquiries from both current and potential clients. The ideal candidate will assess customer requirements, propose appropriate solutions, and aim to surpass sales objectives while ensuring a top-notch customer experience.

PRIMARY DUTIES:

  • Meet sales objectives through customer retention, upselling, and attracting new clients.
  • Handle incoming sales inquiries via phone, email, and chat, effectively identifying and fulfilling customer needs.
  • Conduct outbound calls to clients, evaluating their needs and suggesting solutions.
  • Maintain comprehensive knowledge of our offerings, services, and market trends.
  • Work collaboratively with various departments to support the overall aims of the sales team.
  • Assess potential clients to uncover business needs through strategic questioning.

QUALIFICATIONS:

  • Excellent interpersonal abilities with confidence in communication across all levels.
  • Demonstrated success in establishing and nurturing customer relationships.
  • Self-driven with strong organizational skills.
  • Quick learner with the ability to adapt to new products efficiently.
  • Experience in Telesales or Telecommunications is advantageous.
  • Interest in online technologies.
  • Tenacity and a positive mindset towards achieving and exceeding goals.

If you are interested, please submit your application below.

The Recruitment Co. is an equal opportunity employer, committed to fostering diversity and inclusion in the workplace.


This position is advertised on behalf of The Recruitment Co., a subsidiary of Blue Arrow.