Retail Sales Consultant
4 weeks ago
We are seeking a highly motivated and customer-focused Retail Sales Advisor to join our team at a decorating supply company in Guildford. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities:- Provide outstanding customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
- Use product knowledge to offer recommendations and assist customers in finding the best products for their needs.
- Mix paint for customers, process specialist orders, and request special stock within the branch network.
- Develop sales of the company's product range, including wallpaper, paint, and fabric.
- Build relationships with customers to understand their needs and provide a comprehensive service.
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales.
- Assist with stock maintenance in the branch and unload deliveries to ensure stock is distributed throughout the store.
- Exceptional customer service and communication skills, with the ability to understand and translate customer requirements into product recommendations.
- An approachable and friendly personality, with a willingness to help both customers and colleagues.
- A team player who can work collaboratively with others, but also work independently when needed.
- A keen desire to learn, develop skills, and progress within our industry.
- Previous retail experience or product knowledge is advantageous, but not essential, as full training will be provided to the right candidate.
40 hours per week, Monday to Friday, with Saturday on a rota. The branch opening hours are Monday to Friday 07:00am - 17:00pm and Saturday 08:00am - 17:00pm. The salary is £12.10 per hour, with a 1-hour unpaid lunch break.
This is a 6-month fixed-term contract. We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today.
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