Care Navigator/Receptionist

1 day ago


Derby, Derby, United Kingdom Park Medical Practice Full time
About the Role

We are seeking a highly skilled and compassionate Care Navigator/Receptionist to join our team at Park Medical Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Answer and direct incoming calls to the most relevant services
  • Manage patient appointments, bookings, and queries
  • Process prescriptions, results, and other administrative tasks
  • Provide excellent customer service and communication skills
  • Work collaboratively with the patient services team to ensure seamless patient care
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in using computer systems, including System One
  • Previous experience in a healthcare or administrative role is desirable
What We Offer

We offer a competitive salary, comprehensive training, and opportunities for career development. If you are a motivated and caring individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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