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Restaurant Team Member

2 months ago

Maldon, Essex, United Kingdom Potters Resorts Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Restaurant Team Member at Potters Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Customer Service: Provide fantastic customer service to all of our guests, responding to their needs and exceeding their expectations.
  • Food and Beverage Service: Serve our guests breakfast, lunch, and dinner during their stay, ensuring a high level of quality and presentation.
  • Restaurant Operations: Assist with setting up tables, clearing, and re-laying for the next service, maintaining a clean and organized environment.
  • Teamwork: Work collaboratively with our team to ensure seamless service delivery, supporting each other to achieve our goals.
Requirements
  • Communication Skills: Excellent communication skills, with the ability to build rapport with guests and colleagues alike.
  • Attention to Detail: Strong attention to detail, ensuring that all aspects of the role are completed to a high standard.
  • Flexibility: Ability to work a variety of shifts, including weekends and bank holidays, as required.
  • Knowledge: Familiarity with food and beverage service, including dietary and allergen requirements.
What We Offer
  • Competitive Pay: Competitive hourly rate, with opportunities for progression and development.
  • Benefits: Free gym and leisure facilities, free meals while on shift, and access to our Employee Assistance and Wellbeing Programmes.
  • Personal Development: Opportunities for personal development and accredited learning through our Potters Academy.