Restaurant Supervisor

4 weeks ago


North West London, United Kingdom St Pancras Renaissance Hotel London Full time
About the Role

We are seeking a highly motivated and experienced Front of House Supervisor to join our team at St Pancras Renaissance Hotel London. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests and ensuring that every interaction is a memorable one.

Key Responsibilities
  • Lead by Example: Demonstrate a positive attitude, excellent grooming standards, and a commitment to delivering exceptional service to our guests.
  • Supervise Floor Service: Oversee the smooth operation of our front of house team, ensuring that all guests receive a warm and welcoming experience.
  • Multitask with Ease: Be able to juggle multiple tasks and responsibilities, including bartending, barista, hosting, and banqueting service.
  • Ensure Compliance: Adhere to and supervise the adherence to all guidelines related to cleaning, sanitizing, and food handling procedures.
  • Provide Excellent Service: Anticipate and address guest needs, ensuring that every interaction is a positive one.
  • Collaborate with Colleagues: Work closely with our culinary and back of house teams to ensure seamless service delivery.
  • Maintain a Clean and Safe Environment: Ensure that all front of house areas are clean, safe, and well-maintained.
  • Assist with Administration: Provide administrative support to the management team, including answering guest enquiries and taking reservations.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including free meals, uniform, and dry-cleaning service.
  • Opportunities for Growth: The opportunity to develop your skills and career with a leading hospitality company.
  • Recognition and Rewards: Recognition and rewards for outstanding performance, including annual performance reviews and awards.
  • Comprehensive Training: Comprehensive training and development programs to ensure you have the skills and knowledge to succeed in your role.
About Us

St Pancras Renaissance Hotel London is a world-class hotel located in the heart of London. We are committed to delivering exceptional service and creating memorable experiences for our guests. If you are a motivated and experienced hospitality professional looking for a new challenge, we would love to hear from you.


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