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Restaurant Operations Manager

2 months ago

Cumbernauld, North Lanarkshire, United Kingdom DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort Full time

Deliver Exceptional Guest Experiences

We are seeking a skilled and motivated Food and Beverage Supervisor to join our team at DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort. As a key member of our hospitality team, you will be responsible for leading and supervising a team of food and beverage staff to deliver a high standard of guest experience.

Key Responsibilities:

  • Supervise and lead a team of food and beverage staff to ensure excellent service delivery
  • Drive revenue growth through effective upselling and promotion of our food and beverage offerings
  • Work closely with the kitchen team to ensure seamless service delivery
  • Monitor and maintain high standards of cleanliness and hygiene in the food and beverage areas
  • Provide excellent customer service and resolve any guest complaints in a professional and courteous manner

Requirements:

  • Previous experience in a supervisory role in a hospitality food and beverage department
  • Ability to work in a fast-paced, professional, and efficient environment
  • Excellent leadership and team management skills
  • Good knowledge of wines and spirits
  • Excellent communication and interpersonal skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A fun and dynamic work environment
  • Free health club membership and discounts on food and beverage
  • Access to an Employee Assistance Program

About Us:

DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort is a 4-star hotel located just outside Glasgow in Cumbernauld. Our hotel features an 18-hole golf course, several dining options, and a range of leisure facilities including a gym, pool, and spa. We are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all.