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Residential Services Coordinator
2 months ago
We are seeking a highly motivated and detail-oriented individual to join our housekeeping team at The Retreat Elcot Park. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.
Our hotel has undergone extensive refurbishment, offering individually bespoke designed bedrooms, two new restaurant concepts, and a state-of-the-art spa facility. We are looking for someone who is passionate about delivering exceptional guest experiences and has a keen eye for detail.
As a Housekeeping Team Member, you will be part of a dynamic and professional team that is dedicated to providing outstanding service to our guests. Your responsibilities will include:
- Ensuring the cleanliness and maintenance of our bedrooms and public areas.
- Providing a warm and friendly welcome to our guests.
- Working collaboratively with the housekeeping team to achieve high standards of cleanliness and service.
- Participating in ongoing training and development to improve your skills and knowledge.
We offer a range of benefits, including:
- An excellent starting salary and generous tronc.
- Opportunities for career growth and development.
- Fun and professional work environment.
- Team meals on shift.
- Long Service Awards and Refer a Friend Scheme.
- Supplier trips and visits.
- Flexibility to move within the Group.
- Team discounts across The Collection.
- 28 days' holiday plus an extra day on your birthday
Requirements:
- Previous experience in a fast-paced, luxury environment.
- Pride in your work and a keen eye for detail.
- Passion for delivering exceptional guest experiences.
- Natural ability to communicate effectively with guests and colleagues.
- Willingness to learn and develop, with a hunger for knowledge.
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest experiences, we would love to hear from you
