Customer Service Representative

1 day ago

Swindon, Swindon, United Kingdom Tesco Full time
About the Role

We're looking for a talented and enthusiastic individual to join our Front of House team at Tesco Cafe. As a key member of our team, you'll be responsible for delivering exceptional customer service, ensuring a warm and welcoming experience for our customers.

Key Responsibilities:
  • Serve customers quickly and efficiently, ensuring a high level of customer satisfaction.
  • Resolve customer complaints and concerns in a professional and courteous manner.
  • Maintain a clean and safe environment, adhering to health and safety standards.
  • Prepare and serve food and beverages to a high standard, ensuring quality and presentation.
  • Work collaboratively with the team to achieve sales targets and provide excellent customer service.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Knowledge of health and safety standards and procedures.
  • Previous experience in a customer-facing role, preferably in the food and beverage industry.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and supportive work environment.
  • Flexible working hours and a range of shift patterns.
About Us:

Tesco Cafe is a leading provider of food and beverage services, with a reputation for excellence and customer satisfaction. We're committed to providing a warm and welcoming experience for our customers, and we're looking for talented individuals to join our team.

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