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Customer Service Representative
2 months ago
About Moto
Moto is a leading provider of motorway services in the UK, offering a unique opportunity to join a dynamic and customer-focused team.
Job Summary
We are seeking enthusiastic and motivated individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining high standards of product quality and store cleanliness, and contributing to the overall success of our business.
Key Responsibilities
- Customer Service
- Provide exceptional customer service to our customers, responding to their queries and resolving any issues in a timely and professional manner.
- Stock Management
- Maintain stock levels by replenishing displays and fridges, ensuring that our products are always available and of high quality.
- Food Preparation and Service
- Prepare hot food and refreshments to a high standard, ensuring that they are presented attractively and served to our customers in a timely manner.
- Teamwork
- Work collaboratively with your colleagues to achieve our business objectives, sharing knowledge and expertise to ensure that our customers receive the best possible service.
What We Offer
- Competitive Pay and Benefits
- We offer a competitive hourly rate, plus the opportunity to earn up to 440 annual bonus scheme.
- Colleague Discounts
- You and your family will enjoy up to 60% colleague discount for brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more.
- Development Opportunities
- We offer fabulous development opportunities, including funded qualifications, to help you grow and develop your career.
- Weekly Pay
- You will receive your pay on a weekly basis, ensuring that you can manage your finances effectively.
Requirements
- Previous Experience
- While previous experience in customer service or retail is not essential, we are looking for individuals who are enthusiastic, motivated, and willing to learn.
- Availability
- You must be available to work a variety of shifts, including weekends and bank holidays.
