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Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and experienced Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive care planning and coordination.Key...
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Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and motivated Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive care planning and coordination.Key...
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Care Coordinator
1 month ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and motivated Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive care planning and coordination.Key...
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Care Coordinator
1 month ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and motivated Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive care planning and coordination.Key...
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Care Coordinator
1 month ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and motivated Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive care planning and coordination.Key...
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Care Coordinator
1 month ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and motivated Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive care planning and coordination.Key...
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Care Coordinator
1 month ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and motivated Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive care planning and coordination.Key...
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Care Coordinator
1 month ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and motivated Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive care planning and coordination.Key...
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Care Coordinator
3 weeks ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and motivated Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive care planning and coordination.Key...
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Care Coordinator
3 weeks ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and motivated Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive care planning and coordination.Key...
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Care Coordinator
4 weeks ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and motivated Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive care planning and coordination.Key...
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Care Coordinator
4 weeks ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and motivated Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive care planning and coordination.Key...
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Care Coordinator
1 month ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and motivated Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive and person-centred care planning.Key...
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Care Coordinator
1 month ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and motivated Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive and person-centred care planning.Key...
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Care Coordinator
3 weeks ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and motivated Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services.Key ResponsibilitiesWork closely with clinical teams to identify patients...
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Care Coordinator
3 weeks ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and motivated Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services.Key ResponsibilitiesWork closely with clinical teams to identify patients...
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Care Coordinator
2 months ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleThe Care Coordinator is a key member of the North Kerrier East Primary Care Network (PCN) team, responsible for coordinating care between healthcare professionals and supporting patients to navigate the healthcare system.Key ResponsibilitiesWork closely with GPs, practice nurses, clinical pharmacists, physiotherapists, mental health...
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Care Coordinator
2 months ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and experienced Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive care planning and coordination.Key...
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Care Coordinator
2 months ago
Redruth, Cornwall, United Kingdom North Kerrier East PCN Full timeAbout the RoleWe are seeking a highly skilled and experienced Care Coordinator to join our Health and Wellbeing team at North Kerrier East Primary Care Network (PCN). As a key member of our team, you will play a vital role in supporting patients to navigate and access healthcare services, promoting proactive care planning and coordination.Key...
Care Coordinator
2 months ago
We are seeking a skilled Care Coordinator to join our Health and Wellbeing team at North Kerrier East PCN. As a Care Coordinator, you will play a key role in supporting people to navigate and signpost to other key services, and work closely with clinical teams to provide proactive, person-centred care planning.
Key Responsibilities- Work as part of the PCN health and wellbeing team, coordinating care between GPs, practice nurses, clinical pharmacists, physiotherapists, mental health practitioners, and health and well-being coaches.
- Record all patient contacts and work on the clinical system against the patient record.
- Work with individual patients, their families and carers, using a holistic approach, to identify their goals for care, and agree a personalised care and support plan for their care or support with signposting to other services.
- Support delivery of care plans by co-coordinating input from a range of different professionals and services, and helping patients and their carers/family to navigate across health and social care services.
- Help patients to manage their needs through answering queries, being a first point of contact across the PCN, and by making and managing appointments.
- Support patients to utilise decision aids in preparation for a shared decision-making conversation and ensure that they, and their carers/family, have access to good quality written and verbal information to help them make choices about their care.
- Make use of tools such as patient health questionnaires when engaging with patients.
- Help patients to access self-management education courses, peer support or other interventions that support them in improving their health and wellbeing.
- Undertake regular reviews of the personalised care and support plans developed with patients.
- Work in line with national best practice when developing personalised care and support plans.
- Work with patients over the phone, in person in the practice or for those who are housebound where necessary carry out home visits.
- As directed, use practice level reports to identify suitable cohorts of patients to deliver personalised care, supporting with specialist clinics.
- Provide accurate and timely data to support audit and monitoring of the service, and any data returns as required by the PCN.
- Keep accurate and up to date records of contacts with patients and their carers families in clinical systems and in their care plan.
- Follow up documentation required for care planning from other organisations, making use of Local Care Record where useful.
- Ensure that a proper handover of care between different settings has taken place, including mutual transfer of all organisations communications and patient notes and ensuring care packages are set up.
- Manage any necessary meetings to support care planning, identifying patients for discussion, organising the meeting and circulating required information beforehand as necessary.
- Ensure that meeting actions are recorded, disseminated and followed up in a timely way; so relevant practitioners are aware of meeting decisions and actions/outcomes, and chase for action resolution and update.
- Network and develop strong relationships with key organisations involved in the patients care planning.
- General administration duties to support the PCN Business Manager and team.
We are looking for a candidate with:
- A good level of education.
- Proficient in the use of technology, supported with relevant qualifications and proven experience.
Experience of working in health, social care, third sector or information and support services with direct contact with people, families, and professionals is essential. Customer care experience and significant proven experience in organisation, planning and coordinating skills are also required. Ability to prioritise own workload, use initiative and meet deadlines is essential. Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience is also required.
Able to analyse and interpret data, proven experience in using computers with an ability to use Microsoft office packages and IT systems, and a driving license and access to transport are also required.
Desirable qualifications and experience include experience of working in health services, experience of working as a care coordinator or social prescriber, experience or training in personalised care and support planning, and experience of working with elderly, children or vulnerable people, complying with best practice and relevant legislation.
