Care Coordinator Specialist

4 weeks ago


Bolton, Bolton, United Kingdom TRCGroup Full time
Care Coordinator Role

We are seeking a dedicated and experienced Care Coordinator to join our team at TRCGroup. As a Care Coordinator, you will play a vital role in ensuring the smooth delivery of care services to our clients.

Key Responsibilities:
  • Manage staff rotas to ensure all calls are covered and service users receive the best possible care.
  • Liaise with hospitals, GPs, social services, and families to ensure seamless care coordination.
  • Conduct assessments and reviews to maintain top care standards and ensure compliance with organisational and legal requirements.
  • Manage on-call duties and weekend work on a rota basis, ensuring that all service users receive the care they need.
  • Produce staff rotas in advance using a computer-based roster system, ensuring all records and rotas are up-to-date and accurately reflect service user and staff information.
  • Assign visits to care workers based on service user needs and preferences, considering gender and compatibility.
  • Manage referrals and be the first point of contact for all new care package referrals, completing the referral tracker and optimising workforce capacity.
  • Work with our Recruitment Team to identify new opportunities to grow the service and develop future workforce planning.
Requirements:
  • Previous experience in domiciliary care is essential.
  • Strong IT skills, exceptional organisational abilities, and a passion for delivering person-centred care.
  • Previous experience in rota management and scheduling, and a proven track record in coordinating within a domiciliary care setting.
Benefits:
  • Career progression opportunities within a long-established domiciliary care service.
  • Generous bonus scheme.
  • 24 days of holiday plus bank holidays.
  • Free parking.

If you have a passion for delivering exceptional care and are looking for a challenging and rewarding role, we want to hear from you. Please apply with a copy of your CV today and a member of our team will be in touch.



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