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Financial Center Manager Associate

2 months ago

North East, United Kingdom Fifth Third Full time

Job Summary:

The Financial Center Manager Associate will participate in a comprehensive onboarding and education program, rotating through Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. This role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager position.

Key Responsibilities:

  • Complete the Financial Center Manager Associate roadmap and all onboarding activities, including the successful completion of a Consultative Selling Skills Certification.
  • Become proficient in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
  • Gain knowledge and maintain a working understanding of Fifth Third's products, services, processes, and internal resources.
  • Become skilled in the consultative sales process to identify financial needs and recommend solutions.
  • Develop an integrated book of business strategy, assigning customers to the best banker for proactive support.
  • Source, develop, coach, and lead a team that reinforces Fifth Third's Core Values and business strategies.
  • Cultivate a One Bank culture that collaborates with business partners.
  • Participate in community outreach activities.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures.
  • Additional duties as assigned.

Supervisory Responsibilities:

Assist in providing employees with timely, candid, and constructive feedback, and assist in the development of employees to their full potential.

Minimum Requirements:

  • College degree or two or more years of leadership experience in a sales environment.
  • Ability to professionally represent Fifth Third Bank in verbal and written communication.
  • Capable of analyzing credit and financial information.
  • Ability to successfully execute and coach sales activities.
  • Exhibits business acumen.
  • Demonstrated ability in making sound decisions.
  • This position requires S.A.F.E. Act registration through the Nationwide Mortgage Licensing System.

Working Conditions:

  • Normal office environment.
  • Extended viewing of computer screens.
  • Periodic travel within the Bancorp footprint to attend meetings and/or training.