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Court Usher

1 month ago

Cardiff, Cardiff, United Kingdom Ministry of Justice Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Court Usher at the Cardiff Magistrates Court.

As a Court Usher, you will play a vital role in ensuring the smooth operation of court proceedings, providing excellent customer service to members of the public, and supporting the work of HMCTS.

Key Responsibilities
  • Provide administrative support to court staff and judges
  • Manage court documents and records
  • Assist with the preparation of court rooms and equipment
  • Deal with queries and complaints from members of the public
  • Work collaboratively with other teams to achieve business objectives
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic IT skills and ability to learn new systems
  • Flexibility to work varying shifts, including evenings and weekends
  • Ability to maintain confidentiality and handle sensitive information
What We Offer

We offer a competitive salary, 25 days annual leave, and a range of benefits, including:

  • Pension scheme
  • Training and development opportunities
  • Flexible working arrangements
  • Opportunities for career progression

We are an equal opportunities employer and welcome applications from diverse candidates.