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Head of Service Delivery

2 months ago

Ashford, Kent, United Kingdom Kent Community Health NHS Foundation Trust Full time
Job Overview

The Kent Community Health NHS Foundation Trust is undergoing significant changes, with a greater emphasis on community-based care. This presents an exciting opportunity to join our team and contribute to delivering exceptional patient care.

We are seeking an enthusiastic and adaptable One YOU Lifestyle Adviser to join our professional team. As a key member of our team, you will play a vital role in supporting the NHS to deliver great patient care.

The successful candidate will have the ability to motivate others, work under pressure, and be flexible and adaptable. They will also possess good communication and interpersonal skills, excellent time management skills, and the ability to organise their own work and use their own initiative.

Main Duties of the Job

The successful candidate will be responsible for using their skills and experience to support the NHS to deliver great patient care. They will work closely with our hard-working frontline NHS teams to provide support and contribute to the excellent experience our patients and service users have every day.

The role will involve working in a busy environment, handling a range of public, client, and professional enquiries. The successful candidate will also have the ability to travel to locations across Kent in a timely and efficient manner.

Working for Our Organisation

We are a diverse and inclusive organisation that values equity, diversity, and inclusion. We pride ourselves on being a Great Place to Work and are committed to attracting and retaining talented individuals who share our values.

We are a flexible working friendly organisation and want our employees to be able to work in a way that is best for them, our patients, and the organisation. We will support you to work flexibly in a way that suits us both.

Person Specification

The successful candidate will possess the following qualifications and experience:

  • Level 3 qualification (A-Level, City & Guilds Level 3/ NVQ/ QCF Diploma or certificate of care / Advanced apprenticeship) and/or equivalent experience Functional Skills at Level 2 (Literacy and numeracy/GCSE grade A-C or equivalent in English and Maths)
  • Experience of working on own initiative Work (paid or voluntary) in a community setting 1 years' experience in a health or social care setting
  • Knowledge and experience of caring for, and empowering others respectfully Basic knowledge of the principles of health promotion / improvement / inequalities / risk and the wider determinants of health Know how to find out about local services and how to support individuals to use them
  • Good communication and interpersonal skills (verbal and written) Excellent time management skills and the ability to organise own work and use own initiative Be able to travel to locations across Kent in a timely and efficient manner Be able to account for and manage own resources and those of others associated to the service and have an awareness of own limitations Good IT skills

The successful candidate will also possess the following personal attributes:

  • Ability to motivate others Ability to work under pressure Flexible and adaptable

We are an equal opportunities employer and welcome applications from individuals who share our values and are passionate about delivering exceptional patient care.

Please note that this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.