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Sales Support and Operations Assistant

2 months ago


Bishop's Stortford, Hertfordshire, United Kingdom The Dove Partnership Full time

About the Role:

The Dove Partnership is seeking a highly skilled Sales Administrator to join their team in a Sales Administrator role. As a Sales Administrator, you will be responsible for providing support and assistance to the sales team, maintaining and updating the CRM database, and processing customer enquiries.

Key Responsibilities:

  • Learning the product range and staying up-to-date with new products and services
  • Providing support and assistance to the sales team as required, including answering customer enquiries and resolving issues
  • Maintaining and updating the CRM database to ensure accurate and up-to-date information
  • Processing customer enquiries regarding despatch dates, pricing, and technical enquiries
  • Touching base with clients after new marketing campaigns are rolled out to ensure customer satisfaction
  • Proactively targeting both new and existing accounts to drive sales growth
  • Upselling products where possible to increase revenue

Requirements:

  • Excellent computer skills, including MS Office suite
  • Sage and CRM use is a distinct advantage
  • Proactive and able to work independently
  • Excellent communication skills, both written and verbal
  • Ability to multitask and prioritize tasks effectively

About the Company:

The Dove Partnership is a dynamic and growing company that values its employees and customers. We are committed to providing excellent customer service and building strong relationships with our clients.