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Retail Store Manager

1 month ago

Enfield Town, Greater London, United Kingdom LIDL Full time
Job Title: Retail Shift Manager

As a Retail Shift Manager at Lidl, you will play a key role in maintaining our high standards of customer service and store operations. You will be responsible for motivating and supporting your team, ensuring that the store runs smoothly and efficiently, and providing an exceptional customer experience.

Key Responsibilities:
  • Motivate and support your team to achieve targets and deliver excellent customer service
  • Manage store operations, including inventory management, cash processes, and stock control
  • Ensure that the store is well-organized and maintained, and that all equipment and facilities are in good working order
  • Handle customer complaints and issues in a professional and courteous manner
  • Work collaboratively with other team members to achieve store goals and objectives
Requirements:
  • Experience in a retail management role, with a proven track record of success
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects
  • Ability to work flexibly, including evenings and weekends, and to adapt to changing circumstances
  • Passion for delivering excellent customer service and a commitment to maintaining high standards
What We Offer:
  • Competitive hourly pay rate, with additional pay for bank holidays and night shifts
  • Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and enhanced family leave
  • Opportunities for career development and progression, with a focus on promoting from within
  • A supportive and inclusive work environment, with a commitment to diversity and equality

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that your employment is conditional upon the Company's receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.