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Reception Supervisor
5 months ago
Broughton, United Kingdom Forest Pines Hotel, Spa & Golf Resort Full time**_Are you a good team motivator_**_?_** **_ Do you have a passion for delivering exceptional guest service_**_?_** **The important stuff**: Free health club membership (T&Cs apply) Discounts across golf including membership, guest rates, green fees, buggies and clothing Discounts across The QHotels Collection Family & Friends discounts in hotels across...
Reception Supervisor
2 months ago
As a Reception Supervisor at Forest Pines Hotel, Spa & Golf Resort, you will be responsible for supervising the front of house team to ensure a warm and friendly welcome for guests. You will be the point of contact for all hotel guests and deal with all situations in a polite and courteous manner.
Requirements- Previous supervisory experience
- Customer-facing role experience
- Strong communication skills and self-motivation
- Ability to work under pressure, multitask, and problem-solve
- High attention to detail
We offer a range of benefits, including:
- Free health club membership (T&Cs apply)
- Discounts across golf, including membership, guest rates, green fees, buggies, and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees
- Variety of learning & development opportunities
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
Forest Pines Hotel, Spa & Golf Resort is a 4-star, 188-bedroom property set in acres of woodland with a 27-hole championship golf course. Our hotel offers a range of dining options, including The Grill restaurant, The Lounge bar, and The Pines bar. We also offer afternoon tea, private dining, and meetings and event spaces. Our leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
We are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, so if you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know.
We proudly support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.