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Front of House Team Member

4 weeks ago

Chipping Norton, Oxfordshire, United Kingdom Warner Leisure Hotels Full time
Job Title: Front of House

We are seeking a skilled and enthusiastic Front of House professional to join our team at Warner Leisure Hotels.

About the Role:

As a Front of House Team Member, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable experience.

You will work closely with our Food and Beverage Manager to provide a seamless and efficient service, ensuring that our guests receive the highest level of service and attention to detail.

Key Responsibilities:
  • Provide exceptional customer service and ensure that our guests have a memorable and enjoyable experience.
  • Work closely with the Food and Beverage Manager to provide a seamless and efficient service.
  • Ensure that all guests receive the highest level of service and attention to detail.
  • Develop and maintain a thorough knowledge of our products and services.
  • Contribute to the smooth running of the guest journey from arrival to departure.
What We Offer:

We offer a range of benefits, including:

  • Competitive pay rates.
  • Free use of gym and leisure facilities.
  • Free or discounted food onsite.
  • Access to numerous discounts and offers with national brands and retailers.
  • Opportunities for career development and training.
  • 20% discount for you, family & friends across our Bourne Leisure brands.
Requirements:

To be successful in this role, you will need:

  • A passion for delivering exceptional customer service.
  • A willingness to learn and improve knowledge of customer service, products, and tailored selling.
  • A commitment to caring about the wider team and supporting colleagues wherever needed.
  • A passion for food and drink.
  • A promise to come to work as your whole authentic self.

We are an equal opportunities employer and welcome applications from all backgrounds, communities, and industries. We are happy to discuss any reasonable adjustments or flexibility that you may require.