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Client Relations Specialist
3 months ago
Guest Relations Associate
DEPARTMENT:Guest Relations
RATE OF PAY:£ per hour plus benefits
CONTRACT TYPE:Full Time – Permanent
HOURS OF WORK:hours per week
SHIFT DETAILS:5 days out of 7
OVERVIEW:Are you a personable, attentive, and resourceful individual? If so, the Guest Relations Associate role at The Celtic Collection is an excellent fit for you.
WHAT ARE WE LOOKING FOR:In the capacity of a Guest Relations Associate, you will serve as the primary contact for incoming inquiries from guests. A comprehensive understanding of The Celtic Collection and its offerings is essential, along with exceptional service delivery and communication abilities.
WHAT YOU'LL DO:Your primary responsibility will be to warmly welcome guests, offer tailored assistance, and engage primarily through phone and email communication.
WHAT'S IN IT FOR YOU:By joining The Celtic Collection, you will benefit from amenities such as complimentary parking, discounts on lifestyle and retail, and outstanding opportunities for career advancement.
WHO ARE WE:The Celtic Collection consists of distinctive hotels and event venues in South Wales, featuring the renowned Celtic Manor Resort. We provide luxurious accommodations, golf courses, spas, and more, making us a premier destination for a variety of experiences.
RECRUITMENT INFO:In the event of a high volume of applications, we may conclude the recruitment process early. Applicants must possess the right to work in the UK. We are committed to being an equal opportunity employer.
