Facilities Operations Manager
4 days ago
Are you a natural leader with a passion for delivering exceptional service? As the Help Desk Manager, you will be responsible for ensuring the smooth and efficient running of the Help Desk operations.
Your role will involve overseeing the day-to-day activities of the Help Desk, handling customer complaints, and managing a team of Help Desk Coordinators. You'll also play a key role in staff development, conducting appraisals, supporting the Help Desk Supervisor, and working closely with HR and the Managing Director on performance management.
You'll be instrumental in shaping the future of the Help Desk team by interviewing and training new and existing staff, and reporting on key performance metrics.
Key Responsibilities:
- Lead and support Help Desk staff, conducting appraisals and performance reviews.
- Work closely with the Operations Manager and Managing Director to improve processes and team performance.
About Maxwell Stephens Recruitment:
We are a leading recruitment agency dedicated to delivering exceptional customer service. Our team of experts is passionate about helping businesses find the right talent to drive their success.
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Facilities Operations Manager
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Facilities Operations Manager
4 days ago
East Anglia, United Kingdom Maxwell Stephens Recruitment Full timeJob DescriptionAre you a natural leader with a passion for delivering exceptional service? As the Help Desk Manager, you will be responsible for ensuring the smooth and efficient running of the Help Desk operations.Your role will involve overseeing the day-to-day activities of the Help Desk, handling customer complaints, and managing a team of Help Desk...
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Facilities Operations Manager
4 days ago
East Anglia, United Kingdom Maxwell Stephens Recruitment Full timeJob DescriptionAre you a natural leader with a passion for delivering exceptional service? As the Help Desk Manager, you will be responsible for ensuring the smooth and efficient running of the Help Desk operations.Your role will involve overseeing the day-to-day activities of the Help Desk, handling customer complaints, and managing a team of Help Desk...
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