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Client Training Support Specialist
3 months ago
Position Overview: The Client Training Support Specialist plays a crucial role in managing and processing client requests to fulfill both client and organizational needs while ensuring exceptional service delivery.
Working Hours: Standard hours are Monday to Friday, from 9 am to 5 pm.
Key Responsibilities:
- Receiving and categorizing incoming client requests for efficient processing.
- Preparing and dispatching outgoing correspondence.
- Handling client inquiries and documenting them in the CRM system, including addressing client concerns in accordance with industry regulations.
- Entering and managing orders using company-specific software.
Qualifications:
- Prior experience in client service roles.
- Proficient computer skills.
- Strong attention to detail with quick and precise data entry capabilities.
Compensation: The role offers a salary of £26,728 per annum along with a 10% performance-based bonus, presenting an excellent opportunity to enhance and broaden your skill set within a reputable organization.
If you possess a background in client service and are seeking a dynamic work environment, we encourage you to consider this opportunity.