Pharmacy Assistant

4 weeks ago


Ashford, Kent, United Kingdom Tesco Full time
About the Role

We are seeking a skilled and dedicated Pharmacy Dispenser to join our team at Tesco. As a Pharmacy Dispenser, you will play a vital role in providing excellent customer service and ensuring the safe and accurate dispensing of medication.

Key Responsibilities

• Support the operation of our pharmacy, working closely with our experienced pharmacists and management team.
• Apply your technical skills and strong customer focus to accurately dispense medication for our customers.
• Dispense prescription medicines, ensuring attention to detail and accuracy are maintained at all times.
• Provide excellent customer service, responding to customer queries and offering information in a confident, friendly, and professional manner.
• Offer appropriate information to customers on common ailments, symptoms, and products.
• Take time to understand the customers' needs, explaining the benefits of the products in a way they understand and only selling products that are right for the customer.
• Advise customers on the range of pharmacy services available.
• Support and deliver pharmacy services and the dispensing process according to the standard operating procedures.
• Assess the legal appropriateness of dispensed prescriptions.
• Deal with clinical and legal queries from healthcare practitioners within the area of competence.
• Respond to customer queries in relation to prescription medicines, informing the pharmacist of any complaints.
• Ensure all dispensary routines and standard operating procedures are followed.
• Ensure the dispensary and consulting rooms are clean, tidy, and free of clutter.
• Ensure all prescription administration is accurate and completed on time.
• Bring promotional activities and company initiatives within the team to life.
• Carry out all procedures accurately to protect profit and ensure we trade safely and legally.
• Complete corporate and departmental training.
• Keep up to date with legal and professional developments in pharmacy.

What We Offer

We offer a competitive rate of pay, starting from £12.44 an hour, with opportunities for progression and professional development. We also offer a range of benefits, including holiday pay, flexible working, and access to our colleague networks. We are committed to providing a supportive and inclusive work environment, where everyone feels valued and respected.

About Us

Tesco is a leading retailer, committed to serving our customers, communities, and planet a little better every day. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. We welcome applications from all qualified candidates and are happy to discuss flexible working arrangements.
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