Pharmacy Manager

About the Role

We are seeking an experienced Pharmacy Manager to join our Ipswich store, which dispenses over 7,500 valued items on average to the local community each month.

About Us

Morrisons is a leading retailer with a strong presence in the UK market. Our pharmacies are an integral part of our business, and we are committed to providing high-quality services to our customers.

Key Responsibilities

• Lead a Pharmacy Team in providing exceptional customer service through proactive engagement of customers and the community
• Maintain a customer-focused environment creating moments that matter to our customers when they need it most
• Engage confidently and compassionately with customers, guiding them to take medication safely and effectively
• Ensure product knowledge remains relevant and up to date, responding to customer needs appropriately
• Provide essential Pharmacy Services e.g. Flu Vaccines / NHS Pharmacy First Service (PFS)
• Ensure pharmacy colleagues schedules, holidays and working time is effectively planned and managed
• Create a culture driving a great environment growing and developing our colleagues
• Work collaboratively with other pharmacy colleagues, offering support and advice where required, whilst sharing accurate information in a confidential and timely manner
• Coach and lead the Pharmacy Team & Store Manager with the delivery of agreed KPIs
• Provide appropriate direction and guidance to pharmacy colleagues, ensuring a safe and effective workflow is in place
• Be responsible for the safe, effective and legal running of the pharmacy
• Ensure all Pharmacy Standard Operating Procedures are followed
• Responsible for the completion of all pharmacy audits and any resulting actions/outputs
• Ensure compliance to Pharmacy Data Security & Protection at all times
• Oversee the ordering and replenishment of pharmacy stock and control the sale of medicines
• Build relationships with GPs & appropriate Healthcare Professionals in the community
• Use expert knowledge and opportunistic interventions to maximise/drive services and sales, whilst complying with any clinical, ethical and legal requirements

About You

We are looking for a Pharmacy Manager who has a true desire to help others by leading their team and enhancing current services.

Requirements

• Possess a Pharmacy degree
• Be registered with the General Pharmaceutical Council (GPhC)
• Have experience of working in the community pharmacy sector
• Demonstrate experience of leading and empowering a team
• Show care and compassion for customers with a customer first ethos
• Be enthusiastic and committed to delivering pharmacy services and KPIs
• Deliver the highest level of customer service, building relationships with customers, colleagues and the community

What We Offer

We offer a competitive salary and benefits package, including:

• 6 weeks paid annual leave
• 15% discount in our stores available from the day you join us
• Additional 10% discount card for a nominated friend or family member
• Matched pension contributions and 4x life assurance
• Private Aviva Healthcare
• GPhC fees covered by us, every year
• Career progression and development opportunities
• Opportunity to purchase additional annual leave
• Subsidised staff canteen
• Free parking
• Healthcare/Wellbeing benefits including Aviva Digital GP
• Morrisons MyPerks offering discounts with over 850 retailers including high street shops, cinemas, gyms and lots more
• Optional Payroll charity donations
• 26 weeks maternity and adoption leave at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks paid paternity leave