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Lead Legal Support Specialist

3 months ago

Weybridge, Surrey, United Kingdom 2i Recruit Ltd Full time

Overview: Our esteemed client, a leader in the legal sector, is seeking to enhance their accomplished Residential Property division.

Company Culture: This organization fosters a collaborative environment where employees are valued as part of a unified team, promoting a minimal hierarchy. It serves as an excellent platform for the right individual to elevate their legal career.

Key Responsibilities:

  1. Facilitate the initiation of client matters through both manual processes and various digital systems.
  2. Assist in the formulation and distribution of estimates for legal services.
  3. Ensure adherence to both internal and external service standards regarding all assigned and referred tasks, while remaining informed about compliance matters.
  4. Engage in specific training as necessary, taking ownership of personal development.
  5. Support the processing of the team’s conveyancing tasks by performing administrative duties such as photocopying, filing, and retrieving client files.
  6. Utilize the case management system to execute tasks delegated by team members, including document preparation, conducting searches, and reporting findings in accordance with company protocols.
  7. Handle telephone communications in a professional and courteous manner, documenting all interactions electronically and advancing cases as appropriate.

Qualifications:

Strong written and verbal communication skills are essential, with the ability to engage effectively with a diverse range of individuals through various communication channels.

Prior experience in conveyancing is preferred. A confident approach to utilizing a wide array of digital technologies and a willingness to embrace and support technological advancements are also important.