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Digital Software Trainer

2 months ago

Bristol, Bristol, United Kingdom IDPP Full time
Job Description

Job Title: Mobile Application Trainer

Job Type: Contract

Location: Remote with extensive travel

Salary: £140-£150 per day inside IR35

About the Role:

We are seeking a highly skilled Mobile Application Trainer to support the rollout of a new digital software across the South West region. As a key member of our team, you will work closely with customers and stakeholders to ensure a positive customer experience.

Key Responsibilities:

  • Be the on-site face for the rollout of the software and primary contact for senior rollout team members.
  • Be the first point of contact for queries from services and triage as appropriate.
  • Have a detailed technical understanding of the software being implemented and its design.
  • Train and coach new and existing staff on the new software to ensure proficiency.
  • Download the software onto all devices used at each site.
  • Liaise with the IT Team and Implementation Managers to resolve local technical issues.
  • Be onsite at a service for between 3 and 5 days during the working week across the South West to support services with implementation.
  • Be available to work some out-of-hours work to support the client's 24-hour services.
  • Travel to each required site. A driving license is essential.

About You:

  • You must be tech-savvy and/or have a technical background.
  • Have excellent interpersonal and communications skills, be approachable, friendly, and patient.
  • Have the ability to talk and present confidently to a range of audiences, including large groups.
  • Have excellent relationship management and organization skills.
  • Be self-directed, able to prioritize, and work independently.
  • You are able to train people in how to use a piece of software and preferably have previous experience of this.
  • Good time management and flexibility to travel as required.

Requirements:

  • A good technical knowledge of mobile applications and software.
  • Proficient in MS Office applications (Excel, Visio, etc.).
  • Experience of large-scale digital project implementation would be preferable.
  • Previous experience of working in a similar role with a digital application is desirable.
  • Familiarity with project management best practices.

Qualifications:

  • A full UK driving license is essential.
  • A relevant qualification to degree level or equivalent professional qualification.
  • Able to pass a DBS check.

For Further Information:

Please apply with your CV.