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Care Operations Manager

2 months ago

Beckenham, Greater London, United Kingdom Helping Hands Full time

About the Role

We are seeking a highly skilled and experienced Care Coordinator to join our team at Helping Hands. As a Care Coordinator, you will play a vital role in supporting our Registered Care Manager with the day-to-day operations of our care services.

Key Responsibilities

  • Support the Branch Care Manager in the allocation of care staff to meet the needs of our customers.
  • Conduct regular observations and supervisions of care teams to ensure high standards of care are being delivered.
  • Assist in the recruitment and induction of new care staff, ensuring they are equipped to provide excellent care to our customers.
  • Work closely with the Branch Care Manager to identify and develop new business opportunities, ensuring the commercial growth of the branch.
  • Ensure that all care plans are up-to-date and reflective of the customer's changing needs.

Requirements

  • A Level 3 Diploma in Adult Care or equivalent qualification.
  • Experience of working in a supervisory role within the care sector.
  • Knowledge of regulatory requirements and best practice in line with CQC/CIW guidance.
  • A full UK driving licence and access to a vehicle.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • A supportive and collaborative team environment.
  • Access to a range of employee benefits, including a pension scheme and employee assistance programme.

About Helping Hands

We are a leading provider of home care services, committed to delivering high-quality care to our customers. We are passionate about making a positive difference in the lives of our customers and their families.