Electrical Support Specialist
4 weeks ago
Overview:
Are you a skilled professional in the electrical field, such as an Electrician, Electrical Technician, or Service Engineer, looking for a supportive role within a dynamic environment?
About the Company:
A prominent manufacturer specializing in electrical heating, renewable energy, and ventilation solutions is on the lookout for an Electrical Technical Support Specialist.
Key Responsibilities:
As part of the team, you will:
- Provide expert technical assistance across a diverse product range to engineers, consultants, and external service partners.
- Utilize your electrical troubleshooting expertise to address inquiries from both internal and external stakeholders.
- Monitor and analyze technical support interactions to identify product-related issues and drive continuous improvement.
- Contribute to the development of technical bulletins and training materials.
- Review warranty claims and related issues to ensure they are documented for ongoing enhancement.
Qualifications:
The ideal candidate will possess:
- Relevant electrical qualifications or certifications (e.g., 18th Edition, City & Guilds).
- Strong communication skills to effectively assist customers and colleagues.
- Proficiency in standard office software applications.
Work Environment:
This role is office-based, providing a collaborative atmosphere for professionals in the electrical engineering sector. If you are an Electrical Engineer, Electrician, or HVAC Technician seeking a supportive position, we encourage you to consider this opportunity.
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