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Retail Ambassador

2 months ago

London, Greater London, United Kingdom Allbirds Retail Full time

About Allbirds Retail

We're a retail company that's passionate about delivering exceptional customer experiences. Our mission is to provide high-quality products and services that exceed our customers' expectations.

Job Summary

We're seeking a Retail Ambassador to join our team. As a Retail Ambassador, you will be responsible for delivering an exceptional customer experience through quality, personalized engagement. You will contribute to our company culture by being team-oriented, accountable, and focused on continuous learning.

Key Responsibilities

  • Provide all customers with a high-quality and personalized in-store experience.
  • Meet the standards set forth in our Retail Woolbook and Customer Journey even when serving multiple people and multi-tasking.
  • Strive to be a product-knowledge expert who can communicate passionately about our brand and products.
  • Actively contribute to the store's sales and NPS goals.
  • Maintain store appearance, cleanliness, and organization.
  • Operate our point-of-sale system once trained.
  • Execute on inventory and merchandising duties.
  • Perform daily operational tasks as delegated by the store leadership team.

Requirements

  • Retail and/or customer service experience is preferred.
  • Available to work weekends.
  • Competitive hourly rate.
  • Employee Discount.
  • Commuter Benefits.

Diversity