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Hospitality Supervisor

2 months ago

West Row, Suffolk, United Kingdom Ashdown Park Hotel & Country Club Full time
About the Role

Ashdown Park Hotel & Country Club is seeking a highly skilled and experienced Food and Beverage Supervisor to join our team. As a Food and Beverage Supervisor, you will play a key role in ensuring our guests enjoy the best food service experience.

Key Responsibilities
  1. Provide Exceptional Guest Service: Ensure that all guests receive a high level of service, exceeding their expectations and providing a personal and informative service to enhance their dining experience.
  2. Lead by Example: Demonstrate exceptional leadership skills, setting the highest standards of leadership, integrity, and commitment, and serving as a role model for the team.
  3. Oversee Operations: In the absence of the Conference & Banqueting Manager or Assistant Conference & Banqueting Manager, oversee Conference & Banqueting operations, ensuring the highest standards of service and outstanding product knowledge.
  4. Develop and Implement Strategies: Work closely with the management team to develop and implement strategies to improve food and beverage service, increase sales, and enhance the overall guest experience.
Requirements
  1. Supervisory Experience: Proven experience in a supervisory role within the hospitality industry, with a strong track record of delivering exceptional results.
  2. Excellent Communication Skills: Excellent communication and interpersonal skills, with the ability to lead a team and work effectively with colleagues at all levels.
  3. Attention to Detail: A high level of attention to detail, with the ability to maintain accurate records and reports.
  4. Time Management: Excellent time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including a generous share of the monthly Service Charge.
  • Career Development Opportunities: Opportunities for career development and advancement, with accredited training providers.
  • Employee Assistance Programme: Access to an Employee Assistance Programme, providing support and guidance for staff.
  • Meals and Uniform Provided: Meals provided by our talented kitchen team, and a uniform provided.
  • Smart Pension Scheme: Access to a Smart Pension Scheme, linked to Smart Rewards, providing free, unlimited access to over 1200 discounts.
  • Wagestream: Access to Wagestream, helping you keep track of your earnings in real-time, and providing access to a financial health score checker.