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Assistant Operations Manager

3 months ago

Wareham, Dorset, United Kingdom Old Granary Full time

About Old Granary

Old Granary is a well-established and popular establishment in the heart of Wareham, offering a welcoming atmosphere for both locals and visitors. We pride ourselves on serving high-quality food and drink while providing exceptional customer service.

The Opportunity

We are seeking a dedicated and experienced individual to join our team as a Deputy General Manager. This role offers the chance to contribute to the success of a thriving business and make a real impact on our guests' experiences.

Responsibilities:

  • Supervise and manage daily operations within the restaurant, ensuring smooth service and adherence to standards.
  • Lead and motivate a team of staff members, fostering a positive and collaborative work environment.
  • Maintain a deep understanding of our menu offerings and ensure consistent quality in food preparation and presentation.
  • Implement effective business strategies to drive sales and profitability.
  • Resolve customer issues promptly and professionally, ensuring their satisfaction.

Requirements:

  • Proven experience in managing high-volume hospitality operations.
  • Strong leadership skills with the ability to inspire and guide a team.
  • In-depth knowledge of food and beverage service standards.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • A commitment to providing exceptional customer experiences.