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Relief Assistant Shop Manager

2 months ago

Birmingham, Birmingham, United Kingdom Birmingham Hopsice Full time
Birmingham Hospice Retail Team: Relief Assistant Shop Manager Opportunity

We are seeking a highly motivated and organised individual to join our Retail Team as a Relief Assistant Shop Manager. As a key member of our team, you will provide assistance and area cover in our Cotteridge and Surrounding area shops.

Key Responsibilities:
  • Assist the shop manager in running the shop and covering their days off and holidays.
  • Achieve income targets by maximising sales & donations.
  • Provide the highest level of customer service to donors and customers.
  • Lead by example and support volunteers in accepting, sorting, pricing, steaming & displaying goods for sale to maximise income within agreed guidelines.
  • Effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements.
  • Understand and lead by example to develop a positive team spirit & actively promote the work of the Hospice.
  • Utilise social media to promote the shop.

We can train you, so no retail experience is required. We just need someone with the drive and determination to do a good job. If you are looking for a new challenge and want to make a difference by raising income to help fund care for our patients and families, we would love to hear from you.